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Please review support issues
Can I suggest you review the support issues on the chrome store (https://chrome.google.com/webstore/detail/tabs-outliner/eggkanocgddhmamlbiijnphhppkpkmkl)... there are a few that appear unanswered.
Also, what would it take for you to open source the software (I'm serious. Would consider offering ample support). Alternatively, would you consider adding a few features buy bounty agreement?
Служба підтримки клієнтів працює на UserEcho